Wainwright Tile & Stone
Custom Tile Installation

FAQ's

Wainwright Tile & Stone knows that today's consumer shops wisely. Therefore, we have created this Frequently Asked Questions page to assist you in making an informed decision. Please email any additional questions to Wainwright Tile & Stone on our contact us page.

What are Wainwright's hours?
Our hours are Monday thru Friday: 10am-2pm.

What is the difference between ceramic and porcelain tile?
Porcelain tile is a particular type of ceramic tile. 'Ceramic' often refers to a clay tile which is more porous than porcelain tile. For this reason, red-bodied ceramics are not recommended to be used outdoors in our climate. Porcelain is fired at a higher temperature than other ceramics and, in result, is much denser than red-bodied ceramic tiles. Porcelain does not absorb water or stains, even without a glaze, so it is very low maintenance and can be used outdoors.

What type of cleaners can I use on my tile?
There are different cleaners for different types of tiles. The Wainwright staff can help you find the appropriate product for your specific needs.

Are your installations guaranteed?
Our work is guaranteed to be done in a workmanlike manner and according to the manufacturer's specifications so as to uphold the manufacturer's product guarantee. Wainwright's in house warranty guarantees the work otherwise for two years.

How does the installation process work?
Typically the installation process starts with a trip to a showroom such as Morris Tile to make tile selections. At this time you will be contacted by one of our installation supervisors to schedule a site visit. After the site visit a proposal will be created based on your specific installation needs. If the proposal is accepted, we require a 33-50% deposit to get the process started. Once the tile arrives, our installation team will review the schedule to secure your start date.

What payment options do you accept?
We accept all major credit cards (Visa, Mastercard and Discover), personal checks and cash.

What is "Green"?
"Green" is a term that refers to being environmentally friendly. A product's recycled content, the sustainability of its contents, and low transportation impact are all factors that can contribute to a product being termed "green." Wainwright has a number of "green" products in our showroom and will provide you with their specific "green" qualities.

What's the difference between Pre- and Post-Consumer Recycled Material?
A tile's Pre-Consumer recycled content is comprised of industrial waste and scrap materials. This results in much less waste during the production process. Post-Consumer recycled content is what is traditionally thought of as 'recycled material.' This uses material that has already been used by a consumer (such as recycled glass bottles).
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wainwright Tile & Stone, Inc.
P.O. Box 2487
Charlottesville, VA 22902
434-202-7377

 
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